Jul 23, 2024

Dubai's main shopping mall transforms its video surveillance security system with Icetana

Icetana's artificial intelligence (AI) has transformed the management of the video surveillance security system at Dubai's main shopping mall, keeping the security team concise and significantly increasing work efficiency.

The mall faced a significant challenge: monitoring 1,300 cameras to ensure top-notch security on site.

In this case, the traditional approach was not only inefficient, but also required a huge team, increasing security costs dramatically.

Traditional security methods for the mall suggested 26 employees per 12-hour shift to cover 50 cameras per operator. In other words, a team of at least 52 people just to monitor the cameras.

As increasing the security team wasn't bringing the expected results, the mall's security team looked for an automated solution that added technology and could innovate video surveillance.

It was at this point that they found Icetana's Artificial Intelligence solution, which delivered everything they needed and has since become a great ally in the whole process.

Some of the benefits:

Efficient monitoring: Real-time detection allows for simplified operations, reducing the need for extensive manpower.
Operational simplification: Icetana's AI solution allows fewer employees to focus on critical events, maximizing the security team's human resources.
Reinforced security team: Every day important events are highlighted on the operator's screen, ensuring comprehensive full-time surveillance.

How can you also achieve these results?

Add Icetana's artificial intelligence solution to your team - that's right, this computer vision software will be a tireless extra pair of eyes.

With this software, which is easily installed in your existing video surveillance security system, you'll be able to focus on suspicious situations and act quickly to maintain the security of shopping malls, airports, ports, public spaces and many other environments with a high level of foot traffic that require efficient video surveillance.

Do you know why Icetana's solution is so efficient?

Because it learns over time, becoming increasingly accurate and in tune with the day-to-day life of the location. Icetana's artificial intelligence learns the site's normal routine through the videos, and it does so within the first 24 hours. After the first training session, the AI starts to identify and flag on the operator's screen any situation that deviates from the site's routine, i.e. any abnormal situation in the environment is shown to the operators in real time.

Learning is continuous and, once a week, the AI is retrained with new information about the site's routine, becoming increasingly better at identifying abnormal situations and giving operators the ability to act immediately.

If you work in this market, you need to find out about Icetana's innovative solution that will transform the safety of environments.